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At Bek and Bren's Books we pride ourselves on our customer satisfaction, but why should you take our word for it? We receive some great feedback and many kind words from our customers which we would like to share with you here.
Our Customers Comments
"Thank you so much for sending the Trolls book so promptly. I've been away for the weekend but was delighted to find it when I returned. I'm sure that not only will my son gain great pleasure from seeing again the picture that was on his bedroom wall as a boy (and reading the story behind it for the first time!) but he will love to share it with his coming child. All very satisfying to me, so many thanks indeed for helping me identify the book. Best wishes."
V. Doyle, Derbyshire
"Thanks ever so much I received it today. Unfortunately I have not been so lucky purchasing from B*****s and S*****y as I ordered a book from both of them at the same time as I did with you. As of Wednesday they are denying that they have received the books back from the post office. Once again thanks. Regards, A very satisfied customer. p.s. I will be ordering from you again."
P.Duce, Yorkshire
"Hello, The book arrived safely (and very well packaged, thank you) in Paris yesterday. My son's already finished it and laughed the whole way through. Thank you for such great service"
D. Lopatin, Paris
"Just an email to thank you for your great service. I only ordered the 2 books you supplied to me yesterday afternoon on Amazon and have just received these at 10.15 am today. Thank you once again and I hope to deal with you again in the future."
P. A. Brewer, Essex
"Thank you for cancelling my order, I'm sorry I had to but as I had surfed the pages in Amazon, I had removed the selected book from my cart so that I could place the order with you, but they went ahead and processed the other order, and clearly I wouldn’t require 2 copies of the same book. Also, I appreciate you advising me.
In this instance other sellers have either cancelled the order but refused refund, or refused cancellation, your action has created a customer loyalty bond, which means I would most DEFINATELY PURCHASE from you in the future. Again, thank you for offering excellent customer service, it will reap reward, the others lose out. Kind Regards"
Lezly Williams, Avon
"I've already left you my official feedback, but I can't help telling you directly how wonderful it has been to work directly with you: great price, great customer interface, great packaging, extremely fast, fantastic book condition ( did you say used? jeez I sure couldn't tell :)!!!!). Thank you so much. Congratulations to all of you. Enjoy this Summer - You've sure earned it. Good Health to you all."
Sofia, Portugal
"Thank you so much for the book, my young brother started it about 1966 then lost it before he got to the end, so I thought I would try to find it and surprise him... never believing that I would find it, he is so thrilled that he will finally find out what happened ha ha, after more than 40 years... it must be a good book!! Thank you again."
Jean Brown, Carmarthenshire
Still Need Convincing?
To read more of our customers comments please take a look at our feedback for our Amazon zShop and eBay Store
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